Return and Refund Policy
Last updated: October 19th, 2025
Thank you for choosing Amazing Technology.
If, for any reason, You are not completely satisfied with a purchase or service, We invite You to review our policy on refunds and returns.
The following terms apply to any Goods or Services You purchase from Us, whether online, in person, or remotely.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.
Definitions
Company (referred to as "the Company", "We", "Us", or "Our") refers to Amazing Technology, 1019 39TH AVE, STE K, Greeley, Colorado, 80634.
Goods refer to physical items offered for sale.
Services refer to technical support provided by the Company, including but not limited to Home Technology assistance, Business Support, and services performed at Our office, at customer homes, at business locations, or remotely.
Service refers to the Website and in-person transactions conducted at Our office location.
Orders mean a request by You to purchase Goods or Services from Us.
Website refers to Amazing Technology, accessible from https://amazingtechusa.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Service Guarantee
We guarantee our technical Services, which include Home Tech, Business Support, and support provided at our office, at customer homes, at business locations, or remotely, for 30 days from the date of service. If the original issue is not resolved and is not related to a new or separate issue, we will provide a complimentary follow-up service at no additional charge. This guarantee applies only to the originally diagnosed problem and does not cover new or unrelated issues that arise after the initial service
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days of receiving your Goods.
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us by:
Phone: 970-400-8811
In person: 1019 39TH AVE, STE K, Greeley, Colorado, 80634
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
To be eligible for a return, please ensure:
The following Goods cannot be returned:
Goods made to Your specifications or clearly personalized
Goods which, by their nature, are not suitable to be returned, deteriorate rapidly, or have expired
Goods damaged physically or by liquid
Goods modified in a way that cannot be restored
We reserve the right to refuse returns of any merchandise that does not meet the above conditions at Our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. Please send returns to:
Amazing Technology
1019 39TH AVE, STE K
Greeley, Colorado, 80634
We recommend using an insured and trackable mail service. We cannot issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift, or the gift giver had the Order shipped to themselves to give to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Phone: 970-400-8811
In person: 1019 39TH AVE, STE K, Greeley, Colorado, 80634
